Last updated: October 20, 2026
By accessing CitizenGuide.ph, you agree to these Terms of Use.
Informational purpose
CitizenGuide.ph provides independent educational information about Philippine government and public-service processes. The website does not replace the official agency, its portal, its Citizen's Charter, or professional advice when a matter requires professional judgment.
No government affiliation or processing authority
CitizenGuide.ph is not affiliated with, endorsed by, sponsored by, or operated by the Philippine government or a government agency. We do not issue government documents, accept official fees on behalf of agencies, reserve appointments, approve benefits, or influence agency decisions.
No guarantee of outcome
Eligibility, appointment availability, payment acceptance, document release, approval, and processing time are determined by the responsible agency. A guide can help you prepare but cannot guarantee the result of a transaction.
Accuracy and changing procedures
We make reasonable efforts to research and maintain accurate guides. Government websites, forms, fees, schedules, eligibility rules, and procedures can change. Readers are responsible for confirming time-sensitive details with the official source before acting.
Professional advice
Website content is not a substitute for legal, tax, financial, immigration, medical, engineering, accounting, or other regulated professional advice. Seek an appropriately qualified professional or the responsible agency when your situation requires individualized judgment.
External links
Official and third-party links are provided for verification and convenience. We do not control external websites and cannot guarantee their uptime, security, accessibility, or current content.
Acceptable use
You may not attempt unauthorized access, interfere with site security, use automated activity that materially disrupts the service, impersonate CitizenGuide.ph or a government agency, or use the site for unlawful activity.
Reuse and attribution
Original CitizenGuide editorial text, layout, branding, and custom presentation may be protected by applicable intellectual-property laws. Government names, seals, forms, laws, and official materials remain subject to the rights and rules of their respective owners. Do not remove source attribution in a way that falsely makes government material appear to originate from CitizenGuide.ph.
Advertising
The website may contain advertising. An advertisement is not a government instruction and does not create a requirement to purchase a product or service in order to use an official government channel unless the responsible agency itself states otherwise.
Changes to these terms
We may revise these Terms of Use when site features, policies, or applicable requirements change. The version published on this page governs current use of the website.
