Last updated: September 30, 2026
CitizenGuide.ph is an independent information website. This Privacy Policy explains what information may be collected when you use the site, how that information may be used, and the choices available to you.
Information you choose to provide
We may receive information you voluntarily send through our contact form, correction or feedback forms, email, or similar website features. Please do not submit passwords, financial account details, government ID numbers, or other sensitive personal information unless a specific secure process clearly requires it.
Information collected automatically
Like most websites, our hosting, security, analytics, and advertising services may automatically receive technical information such as your IP address, browser and device type, operating system, referring page, pages visited, approximate location derived from technical data, and timestamps. This information may be used for security, diagnostics, traffic measurement, and website improvement.
Cookies and similar technologies
CitizenGuide.ph and services used by the site may use cookies, local storage, pixels, or similar technologies to remember preferences, maintain security, understand site usage, measure performance, and support advertising. You can control or delete cookies through your browser settings, although some features may work differently when cookies are disabled.
Google services, advertising cookies, and personalized ads
CitizenGuide.ph may use Google services such as Google Analytics, Google Site Kit, and Google AdSense. Third-party vendors, including Google, may use cookies to serve ads based on a visitor’s prior visits to CitizenGuide.ph or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads based on visits to this website and/or other websites on the Internet.
Visitors can manage or opt out of personalized advertising through Google Ads Settings. You can also learn more about how Google uses information from sites and apps that use its services in Google’s privacy information for partner sites.
Consent and privacy choices
Where required by applicable law or Google advertising requirements, CitizenGuide.ph may display a consent or privacy message that allows visitors to accept, reject, or manage choices relating to cookies, local storage, personalized advertising, analytics, and related data processing. Your choices may affect which advertising or measurement features are available.
How we use information
Information may be used to operate and secure the website, respond to inquiries or correction reports, maintain and improve guides, measure website usage, troubleshoot technical issues, prevent fraud or abuse, and comply with applicable legal obligations.
Contact forms and correspondence
If you contact CitizenGuide.ph, we may retain the information you send for as long as reasonably necessary to answer your inquiry, keep a record of corrections or support requests, protect the website, or meet applicable legal requirements.
Third-party websites and official government links
CitizenGuide.ph links to official government websites and other external resources for verification and convenience. When you leave CitizenGuide.ph, the privacy and cookie practices of the destination website apply. We do not control third-party websites and are not responsible for their privacy practices.
Data retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, legitimate website operations, security, dispute prevention, or applicable legal obligations. Retention periods can vary depending on the type of information and service involved.
Your privacy choices
You may manage browser cookies, advertising preferences, and available consent choices using the controls described above. If you have a privacy question relating specifically to information you submitted directly to CitizenGuide.ph, you may contact us through our Contact page.
Children’s privacy
CitizenGuide.ph is a general public-information website and is not designed to knowingly collect personal information from children through account-registration or application-processing services. We do not process government applications on behalf of visitors.
Changes to this Privacy Policy
We may update this Privacy Policy when the website, third-party services, advertising setup, or applicable requirements change. The latest version will be posted on this page with an updated date.
